Cancellation policy
Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that ü predominantly
cannot be attributed to either their commercial or their independent professional activity.)
Revocation instructions
Right of revocation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day
- on which you or a third party named by you who is not the carrier took possession of the goods, if you ordered one or more goods as part of a single order and this is or will be delivered uniformly;
In order to exercise your right of withdrawal, you must inform us (Photograver Fotogravur Ltd., branch office Germany, Am F orsthaus Gravenbruch 11, 63263 Neu Isenburg, Germany, Phone:+49 6102 719 8430, E- Mail: kontakt@photograver.de) by means of a clear explanation (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample revocation form, which is not
mandatory.
To meet the revocation period, it is sufficient for you to send the notification of the Exercising the right of cancellation
send before the end of the cancellation period.
Consequences of cancellation
If you cancel this contract, we have you all payments we have received from you,
including delivery costs (except for the additional costs resulting from you
using a different type of delivery than the one offered by us, have chosen the cheapest standard delivery),
repay it immediately and at the latest within fourteen days from the day on which we received the notification of
your cancellation of this contract . For this repayment, we use the same
payment method that you used in the original transaction, unless something else was
expressly agreed with you; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have returned the
have provided proof that you have returned the goods, whichever is the earlier
time.
You will have received the goods promptly and in any case late return or hand over to us within fourteen days of the day on which you inform us about the revocation of this contract. The deadline
is met if you send back the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary for checking the condition, properties and functioning of the goods
Reasons for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer are;
- for the delivery of goods that can spoil quickly or whose use-by date has passed quickly
would;
- for the delivery of alcoholic beverages, the price of which was agreed upon when the contract was concluded, but which can be delivered at the earliest
30 days after the conclusion of the contract and whose current value is subject to fluctuations the
market, over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return
if their seal has been removed after delivery ;
- for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed pack if
the seal has been removed after delivery.
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Model withdrawal form
(If you use the If you want to revoke the contract, please fill out this form and send it back.)
AN Photograver Fotogravur Ltd., Germany branch, Am Forsthaus Gravenbruch 11, 63263 Neu Isenburg, Germany, phone: +49 6102 719 8430, email: kontakt@photograver.de< br />
- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following
goods (*)/
the Provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notified on paper)
- Date
(*) Delete where not applicable.